Brush Party public events terms and conditions

Free, Discounted and Special Offer Tickets are not transferable or refundable:

Free, Discounted and Special offer (eg: buy 6 get one free) tickets are strictly non refundable and non transferable under any circumstances.

Vouchers and Credits:

Brush Party Vouchers and ‘Credits’ are valid for 1 year from date of issue.

Our standard cancellation policy:

7+ days before the event: Tickets can be refunded or transferred at no additional cost. Please note that tickets can only be transferred once.

Between 3 and 7 days before the event: Tickets are strictly non-refundable. However, you have the option to transfer your ticket to another event for a fee of £10 per ticket. Remember, ticket transfers can only be made once.

Less than 72 hours (3 days) before the event: No refunds or transfers will be provided*. However, you can sell or gift your ticket to another person. In such cases, please notify Brush Party of the new attendee details.

*Refund Protection: Brush Party has partnered with TicketPlan to provide you with an option to purchase ‘Refund Protection’ for just £1.99 per ticket to safeguard against unexpected cancellations resulting from accidents or illness. Please read the TicketPlan terms and conditions before choosing Refund Protection.

Transferred tickets: Once a ticket has been transferred, it becomes non-refundable under any circumstances.

If Brush Party need to cancel an event, all tickets will be entitled to a full refund or transfer.

Age restrictions:

Our venue based events are for anyone over the age of 16. However, please contact us if you are booking for anyone under the age of 18 as each venue has licensing conditions that can restrict the attendance of minors. Our family events and online events are available for all ages.

Food and drink at our venues:

Your ticket price does not include food or drinks but they can usually be purchased from the venue during the evening. Please check availability with the venue on or before arrival. Bringing your own food and drink to the event is strictly prohibited.

Music:

A Brush Party is not a traditional painting class – Music is played throughout the event.

Loyalty Programme – The Nitty Gritty:

We love seeing familiar faces at our events, so we’ve introduced a loyalty scheme to say thank you. Come along to 6 Brush Party events and your 7th is on us — simple as that. Here’s how it works (and a few things you need to know):

• One stamp per event, per person – not per painting, sadly.

• Stamps are given at public in-venue Brush Party events only.
  Private parties, fundraisers, online events and corporate events don't count – sorry!

• You can choose to use either a traditional printed card or our fancy new digital version via the Stamp Me app. Please don’t try to use both – stamps can’t be mixed and matched under any circumstances.

• When you've got 6 stamps, you can redeem your free event for any standard public Brush Party (subject to availability, of course).

• Loyalty cards (digital or paper) have no cash value, aren’t transferable, and can’t be replaced if lost – so look after them!

• Stamps must be collected at the event – we can’t add them later, even if you ask nicely.

• We reserve the right to tweak or withdraw the loyalty scheme at any time (but we’ll try not to).